Orders over $100 will require that your Billing and Shipping Address MATCH.
Orders over $100 will require a signature for delivery.
Our processing time for bundles, closures,frontals & factory wigs,Are approximately 3-5 business days.Custom units will require extra processing time to insure quality &long lasting . Processing time for custom unit will take 6-10 business days. You will receive a separate email from Colas Haircollection after your processing time is over.This email will include your invoice and tracking number.
Shipping time occurs after the processing period has finished.
• (United States) 1-3 BUSINESS DAYS VIA USPS Priority Mail
•3-5 BUSINESS DAYS VIA FIRST CLASS MAIL
• This time does not include the processing period
• Expect delays during sales periods & holidays.
BUSINESS DAYS DOES NOT INCLUDE WEEKENDS OR HOLIDAYS! DUE TO COVID-19 EXPECT A 1-2 DAY DELAY ON ALL ORDERS!
• ALL SALES ARE FINAL. Due to the nature of this product, refunds will not be issued. Hair extensions cannot be resold after being handled or worn by the buyer. For this reason, ALL SALES ARE FINAL.
• If you have placed an order and would like to cancel your order, please contact us @ Colas.firstname.lastname@example.org. Cancellations are only accepted within 24 hours of original purchase date,please be aware there will be a $30 fees deduction for all cancellations.
• Returns are only accepted if you received the wrong items.
• We are NOT responsible for any lost or stolen packages. You will not receive a refund for lost/stolen packages. Your order will not be replaced.
• All Packages come with a Tracking number.
• If you will not be home on the expected arrival date/time, you can request to have you package held at your local USPS post office.